- Minimum order R2,499.00 use this Code BUY1 to get a 5% Discount New Buyers
At Puff Boyz Carts South Africa, we’re committed to ensuring your products arrive quickly, safely, and discreetly. All orders are shipped in plain, unbranded packaging with no indication of the contents, ensuring your privacy and peace of mind.
Each order is sealed in a tear-proof plastic bag and cushioned with environmentally friendly packing materials to protect your items during transit. We take every step to ensure your order arrives in perfect condition.
If your item arrives damaged, please notify us within 7 days so we can investigate. Each case is reviewed by our management team, and if approved, a replacement or store credit will be issued. Only defective items are eligible for replacement. Puff Boyz reserves the right to determine the most appropriate form of compensation on a case-by-case basis.
Credits are issued as a one-time-use coupon code and are valid for 90 days. If the full value is not used in a single purchase, the remaining balance is forfeited. Partial use of credits cannot be reissued or carried over.
All packages are sent using trackable shipping services within South Africa. In the rare event of a missing or damaged parcel, we will investigate and take the necessary steps to resolve the issue—whether that be a refund, replacement, or store credit.
If you are not satisfied with your order, please contact us. If a product is defective or an error was made on our end, we will cover return shipping. If the issue is due to personal preference or change of mind, return shipping costs will be the responsibility of the customer. Refunds in such cases are issued at our discretion.
If a product becomes unavailable before shipping, we will attempt to contact you within 3 days. If we do not receive a response, we may replace the item with the closest available alternative. In such cases, refunds or credits will not be issued for substituted items.
Please ensure your shipping information is accurate at checkout. Incorrect addresses may result in delays and additional shipping costs. Puff Boyz Carts South Africa reserves the right to charge additional fees for reshipping due to incorrect details.
At Puff Boyz Carts South Africa, we follow strict quality assurance protocols. All items are handled with care using hygienic practices and packaged in sealed, tamper-proof materials. If your package shows any signs of tampering, please contact us immediately.
Your privacy matters. All orders are delivered in plain boxes or envelopes with a discreet return address. Inside packaging may include branded materials, but the exterior remains completely unmarked for discretion.
We accept bank transfer, Bitcoin, and Ethereum to ensure secure and private payments. Once payment is received and verified (typically within 24 hours on weekdays), your order is processed for dispatch. These methods offer enhanced privacy compared to traditional payment options.
We understand that speed matters. Orders placed before 1 PM (local time, Monday to Friday) are shipped the same day where possible. Delivery typically takes 3–7 business days depending on your location. Orders over $150 qualify for free shipping.
With Puff Boyz Carts South Africa, you can order from the comfort of your home and receive your products discreetly and reliably at your doorstep.
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